Thank you for your purchase. If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange Please see below for more information on our return policy.

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, place the item securely in its original packaging, and mail your return to the following address:

The Mercury Oracle: Returns
341-B S Ave 17
Los Angeles, CA 90031
United States

Please note, you will be responsible for all return shipping charges and are liable for the safe return. We strongly recommend that you add insurance and use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

The following products cannot be returned or exchanged:

• Promotional products
• Products on sale
• Limitied edition decks
• Customized and signed works

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

If you have any questions concerning our return policy, please contact us at: themercuryoracle@gmail.com